Borthwick Castle’s Kieran Rose is Scotland’s Tourism and Hospitality Hero

Kieran Rose, Front of House Manager at Borthwick Castle, in Midlothian, has been namedScotland’s Tourism and Hospitality Hero at the 2018/2019 Scottish Thistle Awards. Kieran was presented with the award at a ceremony last week at the Edinburgh International Conference Centre (EICC), fending off competition from four other finalists from across Scotland.

Kieran, who joined Borthwick Castle in February 2017, leads a team of 14 and focuses on all guest relations duties (in particular history tours) and being the main point of contact for guests during their stay. Other finalists for the Tourism and Hospitality Hero category were Elma McMenemy of Elma McMenemy Tourism; June Goodfellow of Taste Perthshire; Emma Clark of Glenegedale House; and Jules Matteoni of Glasgow Prestwick Airport.

Said Kieran, “I’m absolutely delighted to have won Scotland’s Hospitality and Tourism Hero award – this is the pinnacle of my career so far.

“I was up against such a talented group of hospitality professionals in the finals, which just goes to show just how much incredible work is being done all across Scotland for the hospitality and tourism sector. I’m grateful for the support of the wonderful team at Borthwick Castle in achieving this award, and I vow to use it to continue developing and promoting our tourism and hospitality industries as fully as possible.”

Johanne Falconer, General Manager at Borthwick Castle, said, “The Scottish Thistle Awards are the ‘Oscars’ for the hospitality industry in Scotland and we’re thrilled that Kieran has been named Scotland’s Tourism and Hospitality Hero. Kieran is a real-life hero to us and we’re delighted that his hard work and dedication has been recognised to be the best in the country.”

Hospitality Hero. Kieran is a real-life hero to us and we’re delighted that his hard work and dedication has been recognised to be the best in the country.”

Scotland’s most luxurious private-hire venues. Kieran Rose, Front of House Manager at Borthwick Castle, said: “I’m absolutely delighted to have won Scotland’s Hospitality and Tourism Hero award – this is the pinnacle of my career so far.

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