Continued support for the hospitality industry as businesses reopen and rebuild


The impact of COVID-19 on the hospitality sector is undeniable. The industry has borne the brunt of the pandemic – managing restrictions and closure to support wider public health efforts. However, after a year of uncertainty, finally Scottish pubs, bars, clubs, restaurants, and hotels can look ahead to reopening and rebuilding their businesses.

It is understandable for business owners to feel uncertain. However, support and guidance remains in place and at Business Gateway, our teams of local advisers across Scotland are there to help.

Through Business Gateway, our advisers can provide specialist, tailored 1:1 support, via phone or Skype to help your business cope, discover possibilities, and take advantage of the resources available.

Our programme flexes to the needs of businesses and throughout the pandemic, thousands of business owners have accessed support via the suite of virtual webinars and resources. There are also a wide range of valuable online resources and guides covering topics like HR, marketing, restructuring, working remotely and ecommerce, while our range of national webinars cover everything from how to write a business plan to marketing on a budget.

The last year has also proven that enhanced digital capabilities are vital for businesses to survive, and the food and drink industry has maximised these opportunities, adapting to restrictions to target their customers via new offerings or e-commerce platforms.

This will continue to be vital as the country moves through the stages of reopening, and for some, digital upskilling remains key, as a recent survey to our network at the end of February revealed that 51% still had not invested in their digital capabilities. However, DigitalBoost, Business Gateway’s national digital training programme, can help equip you with the skills you need to upskill digitally. Designed to help you build platforms, communicate, and find more customers, the free programme of resources is available to all.

Additionally, for anyone who has taken this time and come up with a spark of an idea, there are ways to take this further through our service. Business Gateway can help you create a business plan that takes stock of the current environment and advise on the steps you need to take to succeed.

We know that while the past year has dealt the industry with unimaginable challenges, across the board, businesses have also proven their resilience, creativity, and ability to adapt. Looking forward, as businesses move on from the crisis, Business Gateway remains there to provide the support needed to put sector on the front foot again.

For more information and to learn how Business Gateway could help you, please visit their website at

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Category: Coronavirus, Editors' Picks
Tags: Business Gateway, hospitality