Frank Bruyère has been named as the new Chief Executive of The Royal Yacht Britannia Trust by the Trusts chairman Rear Admiral Neil Rankin CB CBE. He takes over the role from Bob Downie who retires later this year after 26 years at the helm of the award-winning maritime attraction Britannia and its sister-ship, the luxury floating hotel Fingal.
Mr Bruyère is currently the Trust’s Director of Hospitality and brings over 25 years’ global hospitality management experience to his new role, working for some of the most iconic hotels, including Renaissance Worthington, USA; InterContinental Paris Le Grand; Fairmont Monte Carlo; Fairmont St Andrews; and The Caledonian Edinburgh.
More recently, before joining the Trust, Mr Bruyère also played a key role in the pre-opening and opening team of St James Quarter, Edinburgh’s retail and lifestyle destination, where he was Director of Operations and Sustainability Strategy.
Commenting on Mr Bruyère’s appointment, Chairman of The Royal Yacht Britannia Trust, Rear Admiral Neil Rankin CB CBE, said, “After a rigorous and thorough search, the Board of Trustees are confident that in Franck Bruyère we have found a very worthy successor to Bob Downie, who has been at the heart of Britannia’s outstanding success as a leading visitor attraction over many years. Franck Bruyère comes with a wealth of experience in the hotel, hospitality and visitor attraction industry and we look forward to the business continuing to move forward under his direction.”
Mr Bruyère said, “It’s a huge privilege and an honour to be given the opportunity to lead the outstanding award-winning teams on both Britannia and our sister-ship, the luxury floating hotel Fingal, and to follow in the footsteps of Bob Downie who has done so much to improve the quality of customer experiences in Scotland.”
Mr Bruyère added, “The ongoing regeneration of the Port of Leith with the recently opened tram link to Edinburgh city centre offers a fantastic opportunity for the area to make an even greater contribution to the UK’s second most visited city.”
Mr Bruyère is originally from France; he has been living in Scotland with his wife and two young sons for over a decade. He enjoys cooking, making a positive impact in the Edinburgh community, and travelling.
The Trust say that at the heart of it’s success is an absolute commitment to the quality of the visitor experience. Developments have included the audio guide being available in British Sign Language, American Sign Language, Braille script and over 30 languages, making it one of the most translated tours in the world.
This commitment to excellence has led Britannia to the tremendous achievement of being voted Tripadvisor’s No.1 UK Attraction twice, plus winning the title of Best UK Attraction, as voted for by readers of Which Magazine, two years in a row.
Re-launched in 2019, Fingal was developed and is managed by the team at The Royal Yacht Britannia and was recently crowned ‘AA Hotel of the Year Scotland 2023-24’ by the Automobile Association (AA). The AA inspectors singled out Fingal for the top accolade and praised the exceptional quality of the ship’s stylish interior design, meticulous attention to detail, unique maritime heritage, outstanding customer service and fine dining experience.
Earlier this year, Fingal also sailed to the top of the world’s best hotels list in the Tripadvisor Travellers’ Choice Awards 2024. The ship was singled out by reviewers on the world’s largest travel guidance platform as one of the highest rated hotels on the planet and ‘Best of the Best’ in the UK. The five-star ‘boatique’ hotel was named among best Small and Boutique Hotels in the world by Tripadvisor reviewers, taking first and second place in the UK and Europe lists, respectively.
Picture: Franck Bruyere by Helen Pugh May