Sprout CRM Free Contact Tracing Initiative


It looks likely that it will soon be a legal requirement in Scotland for all hospitality venues to take customers details to facilitate Test and Protect. The good news is that Sprout CRM has developed a free Check-In App which allows venues to easily capture customers’ details for contact tracing when required.

A simple QR code, scannable using any smartphone device, directs customers to a secure web form to input their data, allowing venues to manage contactless check-ins at their venues for rapid contact tracing.

All data collected by the Check In App is stored and deleted as per Government guidelines and data is only accessible by the Check-In App account holder.

To date, over 5,000 venues have signed, with over 300,000 check-ins in the UK; over 2 million check-ins globally. Operators using the platform include; Starbucks, Shake Shack, Chopstix, Hollywood Bowl, IGH Group, Marriott Hotels and many more.

How It Works

  1. Customers check-in at the venue easily by scanning a QR code on entry or once they have been seated. There is no need to download an app.

  2. Using secure GDPR Compliant infrastructure, the venue captures and securely stores the data with the date and time of check-in and check-out.

  3. The venue can then access and export the data at any time with a search/filter for any given date in response to track and trace associated with potential outbreaks.


✓ QR code check-ins for customers

✓ Your business, your branding. Poster branding, form – branding and form customisation

✓ Repeat visitor recognition

✓ Multiple locations under one parent account

✓ Advanced reporting by group, single location and any time period

✓ Localised to specific state guidelines and requirements

✓ Personalised success messages (e.g. Thanks for checking-in, John”)

✓ Check-outs / Exit Tracking

✓ Live support from our team

✓ The ability for our team to customise the platform to work with your requirements

How Can Venues Join?

Venues looking to take advantage of Sprouts free initiative can sign up at: https://sproutsend.com/covid-checkin/

About Sprout CRM

Sprout is a dedicated CRM marketing automation platform built specifically for the hospitality, leisure and events industry – built by operators for operators. Launched 12 years ago in Melbourne, Australia; in 2019, Sprout launched in the UK, working with a range of restaurant, bar, pubco, QSR and late-night operators. Their current global client portfolio includes Shake Shack, Nandos, Big Easy, Inamo, Hard Rock Cafe, Beds and Bars, Vapiano, Sushi Daily, Chopstix, London Cocktail Clubs, byChloe, Baskin Robbins, Subway, ChaTime, Shangri La, Marriott, Accor, Hilton and many more.

Category: Coronavirus
Tags: Contact Tracing App, Sprout, Test and Protect