Hospitality Action has launched a new Step-by-Step guide aimed at helping hospitality businesses take action on staff wellbeing in response to ongoing pressures on hospitality workers.
The new guide, called Activating Wellbeing in Hospitality, is the third in a series created by the charity. It has been developed in partnership with its fundraising event Walk for Wellbeing, and is includes simple, practical advice to support teams in hotels, bars, restaurants and across the wider industry. It comes as Hospitality Action’s recent Taking the Temperature survey found that “78% of employees feel more comfortable talking about mental health than they did five years ago”, but issues such as understaffing, long hours and poor work-life balance are still common.
The guide includes information on support services like Hospitality Action’s Employee Assistance Programme, which offers confidential help 24 hours a day. It also encourages employers to focus on small actions that build a more positive and supportive workplace – such as team walks, informal check-ins and creating time and space for staff to connect.
“Hospitality is one of the UK’s most exciting and rewarding industries, but it’s also very demanding,” said Mark Lewis, Chief Executive at Hospitality Action. “Our new Step-by-Step Guide is designed to move the conversation on from awareness to action. It offers practical, achievable ideas that can help leaders and teams improve their physical health, strengthen connections and create a workplace culture where wellbeing is a priority.”
(source: Hospitality Action press release, 16 September 2025)
This year sees the event grow, with four new cities including Edinburgh, added to the programme.
Twelve 20km walks will take place in October. The first is in York on Sunday 12 October, followed by events in Bath, Birmingham, Bristol, Cardiff, Cornwall, Edinburgh, Glasgow, Liverpool, London and Manchester on Sunday 19 October. Newcastle rounds off the series on Monday 20 October.
For anyone unable to attend an organised walk, the Walk It Your Way option runs from World Mental Health Day on Friday 10 October to Sunday 26 October to allow people to take part in their own time, at a location that suits them.
The Activating Wellbeing in Hospitality guide is available to download now and is aimed at businesses of all sizes.
To sign up for Walk for Wellbeing or access the guide, visit: www.walkforwellbeing.org