Team engagement scores for Buzzworks rose during lockdown


A ‘Best Companies Pulse Survey’ completed by Buzzworks’ staff two months into lockdown showed  increased engagement levels with team members expressing their optimism for the future and being reassured about their job security. The consideration of team wellbeing and Buzzworks’ strong social conscience through its charitable activities were also high scoring factors.

Said Buzzworks Holdings MD Kenny Blair, “We’ve received amazing feedback from our team about keeping everyone informed, and ensuring their health and wellbeing has been continually supported – it’s fantastic to see this officially recognised by Best Companies.

“We knew from the beginning of lockdown that keeping our team informed and engaged, whilst providing a programme of fun activities focused on health and wellbeing would be key to our engagement strategy. We are a people business and ensuring our team all still felt connected to Buzzworks during lockdown was paramount. We witnessed fantastic uptake in all of our activities with regular high attendance to our virtual events, competitions and training sessions.

“From the outset we made the decision that our messaging would be regular, transparent and always based on fact.What Buzzworks also focused on was managing expectations with 360 degree communication, so our people were able to raise concerns and get answers as quickly as possible. A daily blog was released each night to keep our people informed of company news, Government updates and upcoming activities.

“Our team are creative, selfless and talented and I believe the training and charitable activities we led and encouraged through lockdown reflected these qualities and enabled us to keep the team engaged and prepared for reopening – allowing us to quickly get back to making people feel great through hospitality.”

Buzzworks Holdings operates twelve venues including Scotts in Troon, Largs and South Queensferry, Vic’s & The Vine in Prestwick, Lido venues in Prestwick and Troon, The Tree House in Ayr, The Long House and Duke in Kilmarnock, The Mill House in Stewarton, The Corner House in Kilwinning and The Coach House in Bridge of Weir.


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