The #BeKindToHospitality campaign started by Radisson Red curator Graham Chalmers in Glasgow asking the public to be considerate and help restaurants, hotels and bars survive has gone national.
Those putting their names to the cause include Sacha Lord, night-time economy adviser for Greater Manchester and UKHospitality chief executive Kate Nicholls.
Graham Chalmers said, “As the majority of the UK enjoys new-found freedom to varying degrees, please spare a thought for those of us still operating under crippling restrictions. For example, the sheer volume of no-shows at restaurants and bars across the UK is having a devastating impact on businesses – to the point some are wondering if they can continue to stay open. At Radisson Red Glasgow, we are lucky to have incredibly supportive owners but not all hospitality businesses are so fortunate or they are simply not in a position to weather the long storms.”
Kate Nicholls added, “The #BeKindToHospitality campaign serves as a wonderful reminder that our team members are just like any other person navigating this pandemic.”
The campaign encourages members of the public to keep in mind that hospitality workers are faced by the same crippling anxieties and stresses as the customers they’re serving. It asks guests to be kind, patient and understand staff members are doing their best, while following strict rules, with the aim of improving the experience of hospitality workers already working under very stressful conditions.