Hard Rock Cafe Edinburgh will reopen on Wednesday, 15th July with a ‘non-intrusive’ thermal temperature screening within their new ‘SAFE + SOUND’ programme which, say the company, implements the highest of level of safety, sanitation, food handling and employee training.
All guests and team members will be required to pass the thermal temperature screening process before entering the premises.
Nick Chiverton, General Manager at Hard Rock Cafe Edinburgh, said, “Our motto at Hard Rock Cafe is ‘Love All, Serve All’ and this is at the heart of guest experience and their safety. Customers can expect a very warm – but of course socially distanced – welcome back. It’s been a difficult few months for everyone and Hard Rock Cafe even celebrated its 49th birthday behind closed doors during lockdown but we are excited to get back to what we do best, and bring a smile to the faces of our guests.”
In addition to the handheld temperature device, the ‘SAFE + SOUND’ programme will also incorporate elements of local government guidelines that are in line with the latest Scottish Government regulations:
- A dedicated ‘Clean Team’ in-restaurant, focusing on regularly sanitising all high-touch areas, including restrooms, tables, seating, menus and door handles
- Full sanitisation of the location each night
- Extensive employee training on COVID-19 precautionary measures
- Hand sanitation stations for guests and team members throughout the restaurants
- Mandatory facial covering/masks and gloves for all team members
- Menus (where allowed) utilising the latest in antibacterial coating, as well as contactless menu options
- Reduced capacity to factor in 2m social distancing rule
- Effective people flow with floor signage, as well as staff management of queues around entry and exit points
- Retail returns in the Rock Shops will be kept for 72 hours in a safe place off the shop floor
